Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we collect details you voluntarily share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may gather additional business information such as company registration details, preferred delivery timelines, and budget requirements. This helps us deliver a tailored service that aligns with your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients discover our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and deliver excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

GrainBenchStudio respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Protection Measures

We treat the protection of your personal data with utmost seriousness and employ suitable technical and organizational measures to safeguard it. This includes safeguarded data storage, encrypted transmissions, and restricted access to personal information within our organization.

Although we deploy robust security measures, no online transmission method is entirely secure. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. In accordance with relevant laws, you may be entitled to access, amend, erase, or limit how your information is used.

To exercise these rights, contact us with the details shown at the policy's end. We will respond within a reasonable timeframe as required by law.

Data Retention Policies

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and the purpose of collection.

Cookies and Website Tracking

Our site employs cookies and comparable technologies to enhance your browsing experience and gain insight into how visitors interact with our pages. Cookies enable us to recall your preferences and assess site performance.

You can manage cookie options in your browser settings. Note that turning off some cookies could impact how the site works. For comprehensive details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may link to external websites or services. This privacy policy covers only GrainBenchStudio and our site. We do not assume responsibility for the privacy practices of any external sites.

We recommend that you examine the privacy statements of any third-party sites you reach via links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will refresh the "Last Updated" timestamp at the top of this document.

We suggest reviewing this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out.